Getting Care

Accessing Health Care at Brian D. Allgood Army Community Hospital

Brian D. Allgood Army Community Hospital, SGT Shin Woo Kim Clinic, and all outlying clinics utilize a Central Appointment System that allows a patient to dial just one number to make appointments with several clinics. Patients should not expect to see a doctor without an appointment, except for emergencies and during announced walk-in clinic hours.

The central appointment line is menu-driven. This allows you to direct your call to the appropriate clinic appointment clerk, by choosing from several main menu choices, then choosing from other series of menu choices, to contact the specialty clinic or office you want.

Family members should have their sponsor's social security number or DoD identification number and other required DEERS information available when they call for an appointment. Appointment personnel may ask the caller questions to help them evaluate the health situation of the person requiring care, so that they receive the appropriate care. The Call center does not have access to and cannot look up DOD ID numbers for you or your dependents.  

Appointments & Referrals

MHS Genesis Patient Portal

Visit to view or cancel an appointment 24-hours a day:
  • View, print, and share Personal Health Data
  • Find a Doctor
  • Securely message a provider or nurse team
  • See laboratory and test results

BDAACH Appointment Lines

Call the Appointment Lines to:
  • Make an appointment
  • Cancel an appointment
  • Make a specialty appointment

Last Updated 10/23/2023

Contact Us


DSN : 911
Off Post : 119
Cell : 031-690-7911 or 0503-355-7911

MHS Nurse Advise Line

DSN : 888-901-7144
Cell (Off Post) : 080-500-4011

Need to Update Your Information in DEERS? Click Here