Getting Care

Release of Protected Health Information Office (RoPHI)

The Release of Protected Health Information Office releases medical documentation for all eligible beneficiaries and also processes all third party requests. If you are currently a beneficiary, a copy of your record can be requested from your servicing clinic. Exiting the service or retiring service members are eligible to receive one copy of all medical records, to include your family members.

If you are requesting a copy of your medical records for your insurance company, you are only entitled to one copy. If the insurance company requests copies of your medical records, they must have a written authorization from the beneficiary. Copies of medical records may be requested by completing DD Form 2870*  and returning the form in person or by mail.  Requests may take up to 30 days to complete.
Last Updated 12/3/2020
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